Qualifications

Qualifications

I have been involved in software development, in one way or the other, for more than a decade. I have also spent several years in academic research, focusing on the use of information and communication technology in cooperative work.

Skills

I am happy to claim a skill set that is more diverse than is usual in the field of software engineering and IT consulting. I can determine, organise and prioritise stakeholder requirements. I can align the engineering work with the requirements of stakeholders in any project. I can coordinate teams in complex project settings. I am able to find, understand, learn, evaluate, and apply the right technology for a problem. I am confident in my ability to communicate concepts of software architecture (verbally and through written documentation).

Having studied at the Vienna University of Technology since 2006, and being employed as a researcher between 2014 and 2020, I am proficient with scientific research and the methodology associated with it. This means that I am familiar with a structured approach to the way a problem is stated, analysed, and solved; as well as with the critical examination of that solution.

Industry Experience

From To Experience
05/2020 09/2023 Lead IT Consultant & (Senior) Software Engineer
iteratec GmbH
10/2015 04/2020 Junior Scientist
AIT Austrian Institute of Technology
07/2015 09/2015 Research Fellow
AIT Austrian Institute of Technology
06/2014 06/2015 Project Assistant
TU Wien
08/2010 09/2015 Web Developer
digiconcept GmbH

My most recent employment was with iteratec, where I have been working full time as a fullstack software engineer, software architect, and product owner. As an engineer, I employed a wide range of technologies and frameworks for front and back end development. Concrete choice of technology and architecture depends on, and varies by, project and customer requirements. As a product owner, I took responsibility for a SCRUM team in a complex project context.

Previously, I have worked full time at the AIT Austrian Institute of Technology (Center for Digital Safety & Security). My work at AIT focused on the use of ICT in crisis and disaster situations. I was involved in multiple national and European research projects. My tasks in these projects included: analysing requirements, conceptualising potential applications of ICT, designing ICT systems, implementing demonstrators and prototypes (up to a technology readiness level of 6), and evaluating ICT systems with end users (in the field as well as under laboratory environments).

Between June 2014 and June 2015 I was employed as a project assistant at the Multidisciplinary Design Group of the Faculty of Informatics at the Vienna University of Technology. I worked on project RE-ACTA, where my responsibilities were to investigate the overall viability of the process model as well as to evaluate a prototype. These objectives were accomplished through the use of qualitative research methods, including: focus groups, semi-structured interviews and observation in the field. Analysis of the material acquired by these methods has yielded valuable insights into requirements for crowdsourcing in disaster situations.

During my master's studies I was also employed as a web developer at digiconcept for several years. I was working on the Linux-Apache-MySQL-PHP (LAMP) stack primarily. My work mainly revolved around developing the media framework of the Content Management System (CMS) that the company is developing. This work included designing and implementing a content server for images, videos and downloadable content as well as the management of this content within the CMS.

Education and Studies

From To Education
09/2014 12/2019 Doctoral Studies
Business Informatics, TU Wien
04/2010 04/2014 Master Studies
Business Informatics, TU Wien
10/2006 04/2010 Bachelor Studies
Business Informatics, TU Wien

I hold a PhD in Business Informatics. I graduated from TU Wien in December 2019, with excellence. My area of research was computer supported cooperative work (CSCW) in the context of crisis and disaster management. In particular, I investigated cooperation and collaboration between members of the public and official disaster relief entities. In disaster situations, citizens and communities often become the first responders. Their activity is crucial for effective relief in the immediate response phase. While the work of citizens and public society is important for handling crisis and disaster situations, the spontaneous and flexible manner of their contribution is often a challenge for established emergency organisations. In my research, I investigated the role that information and communication technology plays in the relation between civil society and emergency organisations; and how it may be applied to improve coordination and cooperation between these two parties.

Scientific Method

Starting with the later stages of my master's studies, I have laid my focus on qualitative research and design methods that feature a high degree of user involvement. I have firsthand experience in conducting semi-structured interviews, focus groups, observation in the field (supported by video and audio recording) as well as the structured analysis of the material gathered through these methods. Representative examples of this can be found in the methodology sections of, e.g., the following publications: Socio-technical Dynamics: Cooperation of Emergent and Established Organisations in Crises and Disasters or Crowdtasking: Field Study on a Crowdsourcing Solution for Practitioners in Crisis Management