Qualifications

Qualifications

I am currently occupied with researching the use of Information and Communication Technology (ICT) in crisis and disaster management. This is also the frame of my PhD studies, which I expect to conclude in early 2020. On the following page you will find a description of my current and prior employment as well as my skills and qualifications.

Studies

I have been enrolled as PhD student at the Vienna University of Technology since the winter term of 2014. My area of research is computer supported cooperative work (CSCW) in the context of crisis and disaster management, especially between members of the public and official disaster relief entities for information sharing. In disaster situations, citizens and communities often become the first responders. Their activity is crucial for effective relief in the immediate response phase. While the work of citizens and public society is important for handling crisis and disatser situations, the spontaneous and flexible manner of their contribution is often a challenge for established emergency organisations. In my PhD studies and subsequent research, I am investigating the role that ICT plays in the relation between civil society and emergency organisatiosn; and how ICT may be applied to improve coordination and cooperation between these two parties.

Employments

Since October 2015, I have been working full time at the AIT Austrian Institute of Technology (Center for Digital Safety & Security). My work at AIT is closely related to my PhD Thesis and consequentially focuses on the use of ICT in crisis and disaster situations. I am involved in multiple national and European research projects. My tasks in these projects include: analysing requirements, conceptualising potential applications of ICT, designing ICT systems, implementing demonstrators and prototypes (up to a technology readiness level of 6), and evaluating ICT systems with end users (in the field as well as under laboratory environments).

Between June 2014 and June 2015 I have been employed as project assistant at the Multidisciplinary Design Group of the Faculty of Informatics at the Vienna University of Technology. I worked on project RE-ACTA, where my responsibilities were to investigate the overall viability of the process model as well as to evaluate a prototype. These objectives were accomplished through the use of qualitative research methods, including: focus groups, semi-structured interviews and observation in the field. Analysis of the material acquired by these methods has yielded valuable insights into requirements for crowd sourcing in disaster situations.

During my master's studies I was also employed as a web developer at digiconcept for several years. I was working on the Linux-Apache-MySQL-PHP (LAMP) stack primarily. My work mainly revolved around developing the media framework of the Content Management System (CMS) that the company is developing. This work included designing and implementing a content server for images, videos and downloadable content as well as the management of this content within the CMS.

Skills

Having studied at the Vienna University of Technology since 2006, and being employed as a researcher since 2014, I am proficient with scientific research and the methodology associated with it. This means that I am familiar with a structured approach to the way a problem is stated, analysed, and solved; as well as with the critical examination of that solution.

Scientific Method

Starting with the later stages of my master's studies, I have started to focus on qualitative research and design methods that feature a high degree of user involvement. I have first hand experience in conducting semi-structured interviews, focus groups, observation in the field (supported by video and audio recording) as well as the structured analysis of the material gathered through these methods. Representative examples of this can be found in the methodology sections of, e.g., the following publications: Socio-technical Dynamics: Cooperation of Emergent and Established Organisations in Crises and Disasters or Crowdtasking: Field Study on a Crowdsourcing Solution for Practitioners in Crisis Management

Technology

Due to my employment as web developer and responsibility to implement prototypes for research, I am proficient in many web development technologies. This includes recent technological stacks, such as NGINX, Couchbase, Redis, Node.js, Angular and Vue. I also have experience in the more traditional Linux-Apache-MySQL-PHP stack. To complete my full-stack know-how, I have sufficient knowledge of CSS and LESS (including frameworks such as Bootstrap).
Apart from web development, I also have reasonable knowledge of JAVA (used during bachelor / master studies) as well as C++ (used for programming simple, embedded system prototypes) to a lesser degree.